Privacy Statement

Celtoys Cell Phone Accessories Ltd. ("Celltoys") is committed to controlling the collection, use and disclosure of the personal information provided by its customers. The Celltoys Privacy Policy is modeled after the Canadian Standards Association Model Code for the Protection of Personal Information and is compliant with federal and provincial privacy laws including the federal Personal Information Protection and Electronic Documents Act.

Any time you do business with Celltoys, or with anyone acting as an agent on our behalf, you are protected by the rights and safeguards contained in the Celltoys Privacy Policy. Download the full Celltoys Privacy Policy in pdf format.

Personal Information

Celltoys collects your personal information when you place an order with Celltoys or when you contact Celltoys. Your information is only used to complete your order or to contact you. We will never use your personal information for other purposes or rent, sell or give your information to any third parties.

Personal information includes your name, address, phone number, email and credit card information.

Cookies

Celltoys may set or access cookies stored on your computer. We use cookies to collect anonymous information, to remember products in your shopping cart and to track user patterns. Cookies will identify your browser, but will not identify you.

You can set your browser to refuse cookies or to notify you when you have received a cookie. However, if you refuse to accept cookies, you may not be able to use some of the features of the Celltoys website.

Accuracy

Celltoys will try to ensure that information about you is accurate, complete and up-to-date. However, please inform Celltoys about any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information to verify and update it.

Access

If you have questions about the collection, use or disclosure of your personal information by Celltoys, or if you wish to know if Celltoys has any of your personal information on file, you may contact Celltoys. Celltoys will only refuse access to information about you in circumstances permitted or required by applicable privacy legislation. If Celltoys refuses access to you, we will provide you with the reasons for refusal, upon request.

Security Policy

We take the security of your information very seriously. Our eCommerce system uses 128-bit SSL (Secure Sockets Layer) technology - the industry standard for encryption technology. It is used to create a secure transaction environment for commerce on the Internet. If your browser and local network support the use of encrypted data transmissions, our Secure Checkout mode locks all information (e.g., your credit card number) passed from you to Celltoys.ca in an encrypted envelope, making it extremely difficult to be intercepted or decrypted by an unauthorized party. SSL technology is compatible with Netscape/Mozilla, Internet Explorer, AOL, Web TV and most other browsers. It is the same level of encryption technology that NASA and the CIA use. This ensures that your credit card information remains totally secure. It's about as secure as using your local bank machine.

Return Policy

Items may be returned for a refund within 30 days provided they are still in the original box and in new condition. We will refund the full amount of your purchase less shipping and handling charges.

Email info@celltoys.biz for a return confirmation number. Only goods being returned with said number will be accepted for replacement, refund or repair. Upon receipt of goods a credit will be issued, under confirmation number.

All returned goods should be shipped to:

Celltoys
2617 Montrose Ave.,
Abbotsford, BC, Canada
V2S 3T5

Exchange Policy

Items may be returned for an exchange within 30 days provided they are still in the original box and in new condition.

Email info@celltoys.biz for a exchange confirmation number. Only goods being returned with said number will be accepted for replacement, refund or repair. Upon receipt of goods a credit will be issued, under confirmation number.

All returned goods should be shipped to:

Celltoys
2617 Montrose Ave.,
Abbotsford, BC, Canada
V2S 3T5

Website Terms of Use

The use of this site is governed by the terms of use document found here. Please read the terms of use document carefully. Your use of this site or placement of an order indicates your acceptance of these terms and conditions.

Click here to download the Terms of Use document